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The Bellinghman
Date: 2011-04-27 10:37
Subject: On courier companies
Security: Public
Kudos to the Scan Computers/DPD pairing for telling me not only that the item has been despatched, but that it is due for delivery in a particular one hour slot, thus allowing one not to have to wait in all morning for something that's only coming much later.

Slight confusion that the slot is 15:24 to 16:24, but I'll assume that's working on a 15:54 ETA +- 30 minutes, and 15:54 is the expected time based on which deliveries are going where today.

Oh, double kudos for both emailing and texting me with this info.

ETA: and the couriers have apparently just been, right at the start of that time slot. Truly excellent. There might be problems with the goods, of course, but the delivery is A+++.
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Mrs Cosmopilite: hat
User: mrscosmopilite
Date: 2011-04-27 09:56 (UTC)
Subject: (no subject)
Keyword:hat
some companies do seem to do it right. Slightly different item but this morning I had a text from Wallis letting me know the slightly longer (3 hour) slot during which my package would arrive. Not quite as good as an hour slot but nevertheless excellent communications.
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