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On courier companies - Off in the distance
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May 2016
 

The Bellinghman
Date: 2011-04-27 10:37
Subject: On courier companies
Security: Public
Kudos to the Scan Computers/DPD pairing for telling me not only that the item has been despatched, but that it is due for delivery in a particular one hour slot, thus allowing one not to have to wait in all morning for something that's only coming much later.

Slight confusion that the slot is 15:24 to 16:24, but I'll assume that's working on a 15:54 ETA +- 30 minutes, and 15:54 is the expected time based on which deliveries are going where today.

Oh, double kudos for both emailing and texting me with this info.

ETA: and the couriers have apparently just been, right at the start of that time slot. Truly excellent. There might be problems with the goods, of course, but the delivery is A+++.
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Mrs Cosmopilite: hat
User: mrscosmopilite
Date: 2011-04-27 09:56 (UTC)
Subject: (no subject)
Keyword:hat
some companies do seem to do it right. Slightly different item but this morning I had a text from Wallis letting me know the slightly longer (3 hour) slot during which my package would arrive. Not quite as good as an hour slot but nevertheless excellent communications.
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Alex McLintock
User: alexmc
Date: 2011-04-27 10:13 (UTC)
Subject: (no subject)
I have heard people who have had bad experiences with Scan, but they have been good for me. Not a stastically significant sample, but a thumbs up none the less.
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The Bellinghman
User: bellinghman
Date: 2011-04-27 10:31 (UTC)
Subject: (no subject)
I've used them before, and I'll probably use them again.
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Aldabra
User: aldabra
Date: 2011-04-27 10:25 (UTC)
Subject: (no subject)
I should wait and see whether it arrives within that slot before you get too cheerful 8-)
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The Bellinghman
User: bellinghman
Date: 2011-04-27 10:29 (UTC)
Subject: (no subject)
Oh, certainly they could still screw up. But the whole fact that you need not worry about popping out before 3 pm is nice.

(And previous cases have shown it to be accurate.)
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jon_a_five
User: jon_a_five
Date: 2011-04-27 10:34 (UTC)
Subject: (no subject)
I've never had any problems buying components from Scan. They're one I'll go back to in future.

It's a pity Komplett went belly up. They were good for motherboard bundles.
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